Privacy Policy

Effective Date: 11/01/2024
Last Updated: 03/09/2025

1. Introduction

BB Claim Management (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bbclaimmanagement.com) or provide your information through forms, emails, calls, or other means of communication.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

A. Personal Information

• Name
• Phone number
• Email address
• Home address (if provided for inspections)
• Insurance claim details (if applicable)

B. Non-Personal Information

• Browser type and version
• IP address
• Pages visited on our website
• Device information

3. How We Use Your Information

We collect your information for the following purposes:

• To contact you regarding consultations, claims assistance, and inspections.
• To schedule and confirm appointments.
• To assess and document property damage for insurance claim purposes.
• To send updates, reminders, and follow-ups related to your inquiry.
• To improve our website, services, and customer experience.

4. How We Share Your Information

BB Claim Management does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With your consent – If you choose to work with us on your claim, we may share necessary details with relevant insurance carriers or industry professionals assisting in your claim.
• Legal compliance – If required by law, court order, or government request.
• Service providers – We may use third-party service providers for appointment scheduling, customer management, or website analytics, who are contractually obligated to keep your information confidential.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• You may request to update, correct, or delete your personal information by contacting us at bridgetbaldi@outlook.com.
• You can opt out of receiving marketing or follow-up emails at any time by clicking “unsubscribe” in our emails or reaching out directly.

7. Cookies & Tracking Technologies

We may use cookies or similar tracking tools on our website to analyze traffic and improve user experience. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites, such as blog articles or industry resources. We are not responsible for the privacy practices of these external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised Effective Date.

10. Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise your data rights, please contact us:

📧 Email: bridgetbaldi@outlook.com
📞 Phone: 210-722-6886
🌐 Website: bbclaimmanagement.com